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Privacy Policy

Last Updated: October 30, 2025

Welcome to NE Skate Spots (also known as "Sk8spots.com", "the Service", "we", "us", or "our"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website https://www.sk8spots.com and related services. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy and our Terms and Conditions.

1. Information We Collect

We collect various types of information to provide and improve the Service:

A. Information You Provide:

  • Account Information: Email address, username, password, and display name when you create an account
  • Profile Information: Optional profile details, preferences, and notification settings
  • User-Generated Content: Spot submissions, photos, comments, ratings, and reviews you upload
  • Payment Information: Billing details processed through Stripe for premium subscriptions (we do not store credit card numbers)
  • Communications: Messages, feedback, or support requests you send us

B. Information Automatically Collected:

  • Usage Data: Pages visited, features used, time spent, and interaction patterns
  • Device Information: Device type, operating system, browser type and version, unique device identifiers
  • Log Data: IP address, access times, referring/exit pages, and clickstream data
  • Location Data: Approximate location based on IP address, or precise location if you grant permission for "near me" features
  • Cookies & Similar Technologies: Session data, preferences, and analytics information (see Section 4)

C. Information from Third Parties:

  • Authentication Services: If you sign in through third-party services (future feature), we may receive basic profile information
  • Payment Processors: Payment confirmation and transaction details from Stripe

2. How We Use Your Information

We use your information for the following purposes:

  • Service Delivery: Provide, operate, and maintain the Service; process your account registration and authentication; enable features like favorites, submissions, and location-based search
  • Communication: Send you account-related emails, password resets, security alerts, and notifications; respond to your inquiries and support requests; send promotional emails (with your consent, and you may opt out anytime)
  • Personalization: Remember your preferences, favorites, and settings; provide relevant content and spot recommendations; enhance your user experience
  • Security & Fraud Prevention: Monitor account activity for suspicious behavior; detect and prevent fraud, abuse, spam, and unauthorized access; track login locations, IP addresses, and devices for security purposes; enforce our Terms and Conditions
  • Analytics & Improvement: Analyze usage patterns to improve the Service; understand user behavior and preferences; develop new features and functionality; troubleshoot technical issues
  • Legal Compliance: Comply with legal obligations, court orders, and regulatory requirements; protect our legal rights and property; enforce our agreements
  • Business Operations: Process payments and manage subscriptions; maintain business records; perform internal administration

3. How We Share Your Information

We may share your information in the following circumstances:

  • Service Providers: We share information with third-party vendors who perform services on our behalf, including: Firebase (hosting, database, authentication), Stripe (payment processing), email service providers, analytics providers, and cloud storage services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
  • Public Content: Information you choose to make public (such as spot submissions, photos, comments, ratings, and your username) will be visible to other users and the public internet. Do not share sensitive personal information in public content.
  • Legal Requirements: We may disclose your information if required by law, subpoena, court order, or government request; to enforce our Terms and Conditions; to protect our rights, property, or safety; to prevent fraud or security threats; or to protect the rights and safety of our users or the public.
  • Business Transfers: If we are involved in a merger, acquisition, bankruptcy, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on the Service of any such change in ownership or control.
  • With Your Consent: We may share your information for any other purpose with your explicit consent.

We do NOT sell your personal information to third parties. We do not rent, sell, or share your personal information for advertising purposes with third-party companies.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information and improve your experience. Types of cookies we use:

  • Essential Cookies: Required for the Service to function properly, including authentication, security, and session management. These keep you logged in and remember your preferences.
  • Analytics Cookies: Help us understand how users interact with the Service, including which pages are visited, features used, and performance metrics. We may use Firebase Analytics and similar tools.
  • Functional Cookies: Remember your settings, preferences, favorites, and choices to personalize your experience.

Managing Cookies: You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or delete existing ones. Note that disabling certain cookies may limit your ability to use some features of the Service. You can also opt out of analytics tracking through your browser's "Do Not Track" setting, though not all services honor this signal.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of data in transit using SSL/TLS protocols
  • Secure authentication through Firebase Auth with password hashing
  • Regular security monitoring and logging of suspicious activity
  • Access controls limiting who can view or modify user data
  • Secure payment processing through PCI-compliant third parties (Stripe)

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account password and for any activity under your account.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary based on the type of information:

  • Account Information: Retained while your account is active, plus a reasonable period after account deletion for legal compliance and fraud prevention
  • User-Generated Content: Spot submissions, photos, and comments may remain publicly available even after account deletion, as they contribute to the community database. You may request removal by contacting us.
  • Log Data: Typically retained for 90 days to 1 year for security and analytics purposes
  • Payment Records: Retained for 7 years for tax and accounting compliance

After the retention period expires, we will delete or anonymize your information in accordance with applicable laws.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal retention requirements)
  • Portability: Request a copy of your data in a structured, machine-readable format
  • Opt-Out: Unsubscribe from marketing emails or opt out of certain data processing activities
  • Object: Object to our processing of your information for certain purposes

To exercise these rights, please contact us or email info@sk8spots.com. We will respond to your request within 30 days. Note that we may need to verify your identity before processing certain requests.

8. Account Security and Monitoring

If you create an account with NE Skate Spots, you are responsible for maintaining the confidentiality of your login credentials. We strongly recommend using a strong, unique password. For security and fraud prevention purposes, we monitor:

  • Login locations and IP addresses
  • Device types and user agents
  • Access patterns and session data
  • Account activity and suspicious behavior

Accounts may be flagged, restricted, or suspended if suspicious activity is detected, such as multiple logins from different geographic locations, unusual usage patterns, or potential security threats. If your account is flagged, we may contact you to verify your identity.

9. Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.

10. International Users

The Service is operated in the United States. If you are accessing the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country. By using the Service, you consent to the transfer of your information to the United States.

11. Third-Party Links

The Service may contain links to third-party websites, services, or resources (such as Google Maps for directions). We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the "Last Updated" date at the top of this page and, where appropriate, by sending you an email notification. Your continued use of the Service after changes are posted constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

By using NE Skate Spots, you acknowledge that you have read and understood this Privacy Policy.